Technical Services Engineer back to job listings

Technical Support | Quarry Bay, Hong Kong


Responsibilities Include:

  • Provide decision and support services during project implementation and post-implementation
  • Install and configure enterprise software for new and existing customers
  • Perform reconfiguration or modification of existing Laserfiche solution through specialized contract vehicles
  • Develop strong working relationships with partner, client, and Laserfiche team member

What You'll Need:

  • U-grad with 1-2 years experience
  • Knowledge of Windows client/server operating systems (IIS troubleshooting, Microsoft SQL Server and JavaScript a plus)
  • Experience with TCP/IP-based networking
  • Exceptional problem-solving and people skills
  • Communicate effectively both in person and on the phone
  • Think with a clear mind and originate clever and useful solutions
  • Good questioning skills
  • Maintain professionalism
  • Intelligence, motivation, and a team player attitude
  • Proficiency in English speaking and writing

Laserfiche complies with all Equal Opportunity and Affirmative Action regulations. Laserfiche makes all employment decisions – such as recruiting, hiring, training, promotion, compensation, professional development practices, discipline and termination – without regard to race, religion, color, national origin, ancestry, citizenship, sex, pregnancy, age, creed, physical or mental disability, medical condition, genetic characteristic, marital status, veteran status, gender identity/expression, sexual orientation or any other characteristic protected by law, except as may be permitted by law.