Technical Services Engineer back to job listings

Consulting | Vienna, Virginia

Description

As a Technical Services Engineer, you will be working directly with our clients in a variety of industries such as financial services, government, and education. This is an excellent opportunity for intelligent, outgoing, and self-motivated candidates seeking rapid professional development in a growing software company! If you want to utilize effective communication skills by interacting with customers, tackle tough challenges through problem solving, and develop critical thinking skills that will last you a lifetime,  join Laserfiche’s Consulting team!

Responsibilities Include:

  • Provide decision and support services during project implementation and post-implementation
  • Install and configure enterprise software for new and existing customers
  • Perform reconfiguration or modification of existing Laserfiche solution through specialized contract vehicles
  • Develop strong working relationships with partner, client, and Laserfiche team members
  • Addressing questions and diagnosing issues that arise through the usage of our software in both production and development environments

 

What You'll Need:

  • 4-year degree (BA, BS)
  • Knowledge of Windows client/server operating systems (IIS troubleshooting, Microsoft SQL Server and JavaScript a plus)
  • Experience with TCP/IP-based networking
  • Exceptional problem-solving and people skills
  • Communicate effectively both in person and on the phone
  • Think with a clear mind and originate clever and useful solutions



Laserfiche complies with all Equal Opportunity and Affirmative Action regulations. Laserfiche makes all employment decisions – such as recruiting, hiring, training, promotion, compensation, professional development practices, discipline and termination – without regard to race, religion, color, national origin, ancestry, citizenship, sex, pregnancy, age, creed, physical or mental disability, medical condition, genetic characteristic, marital status, veteran status, gender identity/expression, sexual orientation or any other characteristic protected by law, except as may be permitted by law

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