Providing the foundation for cutting-edge development

In the past 30 years, Dubai, United Arab Emirates, has quickly blossomed from a regional business center into a global destination. At the same time, the country has developed a reputation for cutting-edge innovation, whether it’s palm tree–shaped islands, the world’s tallest building, or an indoor ski resort. But the piles of physical paperwork generated by massive development don’t work in a digital age, and Dubai chose a scalable, easy-to-implement Laserfiche solution to replace an expensive, existing system and convert all of the city’s paper into digital format.

Mustafa Siddiqui, business solutions specialist for Pixel Digital Systems (PDS), the City of Dubai’s Laserfiche reseller comments, “We needed software that we could implement quickly, and that users could understand right away. We found all that in Laserfiche.”

It’s not just multiple document types involved in the project. As Dubai becomes ever more multicultural, the need to accommodate documents in multiple languages increases. With 85 percent of documents in Arabic and the remaining 15 percent in English, the Laserfiche system’s strong multi-language support was essential to Dubai’s purchasing decision.

Given Dubai’s surging population and related construction boom, the city deemed it critical to implement a scalable system to manage the sharp increase in incoming paperwork. “It’s definitely the right time for organizations in the Middle East to adopt an electronic document management system,” Siddiqui explains. “Organizations in this region face large amounts of paper coupled with reduced manpower and huge rental expenses.”