Solutions Engineer

Consulting | Quarry Bay, Hong Kong



We’re looking for motivated professionals that love challenges and the satisfaction that comes along with not only finding a solution, but helping out our customers along the way.

 As a Solutions Engineer you will work directly with customers and resellers to design, implement, deploy and support solutions for their enterprise content management and business process management needs.

 Responsibilities Include:

 Acquire detailed knowledge of the Laserfiche product line and third-party integrations

  • Perform analysis and documentation of business needs and requirements
  • Design and develop software solutions
  • Provide support to resellers and customers by analyzing and troubleshooting
  • Develop and conduct technical training sessions
  • Provide technical consulting internally as well as prospective clients
  • Some international travel is required (10-15%)

 What You’ll Need:

 BA/BS required. Computer science, physical sciences, engineering, math or related technical field preferred

  • 2+ years of professional experience
  • Excellent presentation, communication, analytical and problem-solving skills
  • Self-starter mentality and team-player attitude
  • Ability to prioritize and maintain professionalism in a fast-paced environment with minimal supervision
  • Programming skills (C#, VB.NET, ASP.NET, MVC, Javascript, CSS), knowledge of SQL, general IT knowledge and software or consultation experience are a plus